Ownership and Representation
This website is owned and operated by Gecko Customz. Throughout the site, terms such as “I,” “me,” “we,” “our,” and “my” refer to Gecko Customz.

International Shipping

International shipping is available for most products but is undertaken at your own risk. I have no control over customs processes, clearance, or interference.

It is your responsibility to:

1. Understand your local laws, regulations, and duties.
2. Provide accurate shipping information, including your legal name, phone number, and email address. Labels are printed exactly as provided.

Important:

• I will not ship disassembled knives or falsify customs forms.
• Please ensure all information is complete and accurate to avoid delays or issues.

Gecko Customz Warranty and Returns

I offer a limited lifetime transferable warranty for custom knives against defects in materials or craftsmanship. The warranty does not cover:

• Misuse, abuse, or neglect.
• Normal wear and tear.
• Modifications
• Attempted repairs. (e.g., stripped screws, excess use of thread locker, improper sharpening.) 

Warranty Process:
I will evaluate all claims once the knife is inspected in person to determine eligibility. Repairs for non-warranty issues will be handled on a case-by-case basis for an agreed-upon fee. 

Returns:
Returns on custom knives are accepted within 48 hours of delivery. Refunds will only be processed after the knife is returned, inspected, and deemed to be in “new condition.” Refunds will exclude any incurred fees (e.g., payment processing, or taxes). 

Production Knife Warranty and Returns

Production knives include a 1-month non-transferable warranty  starting from the delivery date, covering defects in materials and craftsmanship. The warranty does not cover:

• Misuse, abuse, or neglect.
• Normal wear and tear.
• Modifications
• Attempted repairs (e.g., stripped screws, excess use of thread locker, improper sharpening)

Note: Production knives are limited-run items, and replacement parts may not be available.

Pre-Orders

Pre-order purchases are non-refundable and non-exchangeable,  during the pre-order period. This is because once you commit to the pre-order funds are allocated directly to manufacturing.

Once the knives are delivered, standard 1-month warranty and 48 hour return policies (as outlined above) will apply.

Legal Disclaimer

Gecko Customz designs and makes knives as cutting tools and functional works of art. By purchasing, you affirm that:

• You are of legal age and authorized to own the knife.
• Understand your local governing laws, and are within compliance purchasing said knife.
• You will use the knife safely, responsibly, and in accordance with local laws.

Gecko Customz is not liable for personal injury, property damage, or misuse of any of its products or designs. 

Gecko Customz reserves the right to change or modify these terms and conditions at anytime.